"IT'S A PROCESS"
When we meet a client for the first time, we always explain that “it’s a process.” We need to fully understand what the client wants to accomplish and build our services around their needs and goals. Every client and every project is different! Whether it’s one office, or multiple floors, we want to know exactly what the client’s expectations and desires are so we can respond appropriately. This usually takes a little time – hence, “it’s a process” – and invariably evolves while exploring options. Changes occur depending on budget, aesthetics desired, or schedules. By being involved at the inception of the project, we minimize costly errors and guide our clients to successful, cost effective project completion. Ideally our involvement begins prior to signing of a new lease.
DISCOVERY
Meet and evaluate current space, furniture, and functions. Identify how people work and prioritize future needs. Based on this information, develop a preliminary plan and guide our clients with evaluating potential future spaces.
PLANNING
Inventory existing furniture and equipment, determining what will be reused/reconfigured, as well as what should be disposed of or donated. Develop a custom Space Plan based on this information and provide options for new furniture needed. When the selection is confirmed, provide specs, lead times, and budgets for approval. Coordinate furniture with interior finishes, power/data locations, and construction schedule. Provide and send out RFP’s to Moving Companies. Advise and assist in the final selection and include in the project schedule.
EXECUTION
Field-verify critical dimensions and advise client, architect, and contractor of any problem areas. Provide procurement services for all furniture and furnishing, including window coverings. Coordinate installations with the construction schedule, and provide regular updates. Manage and oversee all installations. Document and resolve punch list items. Personally supervise moving company and record any damage or other exceptions.
FOLLOW THROUGH
Provide “Day One” and Post-Move support, ensuring that all management and staff settle into the new space quickly and with minimum disruption to workflow. Resolve any remaining punch list items and check in regularly to ensure all is running smoothly. Be available to assist with any future changes or moves as needed.